Questions to Ask When Touring a Senior Living Community

July 23, 2025

Touring a senior living community is a key step in finding the right fit for yourself or a loved one. While brochures and websites offer helpful details, being there in person allows you to observe daily life and ask meaningful questions. It’s also a chance to see how the community feels — not just how it looks on paper.

Here are some important areas to focus on during your visit:

Levels of care

Not all communities offer the same support. Make sure to ask:

• What levels of care are available — independent living, assisted living, memory care or skilled nursing?
• How does the community support changing care needs over time? 

Daily life and activities 

A good community should feel active, engaging and comfortable. Consider asking:

• What does a typical day look like for residents?
• What kinds of activities and events are offered?
• Are there options for fitness, creative pursuits or spiritual life? 

Dining experience

Food plays a big part in quality of life. Be sure to ask:

• What are the meal plan options and are special diets accommodated?
• Can I see a sample menu or join for a meal?
• Are snacks or beverages available throughout the day? 

Safety and wellness

Feeling safe and supported helps to bring peace of mind. Ask:

• What emergency systems are in place in apartments and common areas?
• Is staff available 24/7?
• How are health needs monitored and communicated with families? 

Staff and culture

The people make the place. Try asking:

• What is the staff-to-resident ratio?
• How are team members trained and supported?
• Can I meet or observe staff interacting with residents? 

Costs and coverage

Understanding finances upfront helps avoid surprises later. Ask:

• What’s included in the monthly fee?
• Are there extra charges for certain services or care levels?
• Is long-term care insurance accepted? 

Connections and transitions

A sense of belonging matters. You might want to ask:

• How does the community help new residents settle in?
• Are there welcome programs or buddy systems?
• Can I speak with a current resident or family member? 

Your questions shape the experience

Asking thoughtful questions helps ensure the community feels like home. Don’t hesitate to take notes, bring a checklist or come back for a second tour. The right fit should offer not only quality care but also comfort, connection and peace of mind. The more informed you are, the more confident your decision will be.

Return To All News